Re: ISODraw requires internet connectivity
Hi Lisa, Try to contact with PTC's technical support by using this link: https://support.ptc.com/apps/case_logger_viewer/auth/ssl/log
View ArticleRe: ISODraw requires internet connectivity
Does you have PTC_D_LICENSE_FILE environment variable point to a license server on a remote machine, or does it point to a file on your local machine?
View ArticleRe: ISODraw requires internet connectivity
Hi Tim, The environment variable points to a location on the local hard drive. It is a node lock license. Lisa
View ArticleRe: ISODraw requires internet connectivity
Hi Lisa, I think the most probable cause is that your license is bound to a Wifi mac address instead of a ethernet one.Since these are unavailable when not connected to a network the mac address will...
View ArticleRe: Unknown element in start tag
I was able to remap the DTD and get a better file to display in Arbortext Editor, with no 'unknown element' parsing errors, upon opening the file. I then tried to turn the context rules back on, but...
View ArticleRe: Unknown element in start tag
You need to find the offending <para0> that is out of context and correct the markup until it is correct (according to the DTD). Sounds like your external resource did not validate the file...
View ArticleRe: How to change the default setting for the element?
Here's how to find Tag Templates: Tools (MENU) -> Tag Templates First, create a table that does what you want -- set the colspec attributes, set the borders and shading, do everything in the...
View ArticleRe: How to change the default setting for the element?
Hi Liz, thank you for your detailed reply.Yes, we using Tag Templates to achieve it.We will try other methods you said, thanks again!
View ArticleRe: Unknown element in start tag
I agree with Liz. When you get that error, you should get jumped to the relevant para0, but then you need to open up the Document Type Viewer, and determine if the para0 is in the wrong place, or if...
View ArticleRe: ISODraw requires internet connectivity
Great info Manar. Looks like this is covered in an article in our knowledge base:https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS38934&source=tssearch Try out that solution Lisa, and...
View ArticleRe: Macro in Arbortext Editor with Styler
Hi Tomomi. This resolution to this may be as simple as adjusting the links, but without seeing the content, and how it's defined currently, it's tough to determine. It sounds as if you are doing...
View ArticleRe: Problème ArborText_editor V.6
Hi Mickael. Are you still experiencing this issue? If so, could you clarify it a bit in English if possible? You'll find more of your fellow contributors may be able to assist with the proper...
View ArticleRe: No print preview window even though preview process complete
Hey Ashley. Check the user's machine for the following:The file MSVCR71.dll is necessary and should be located at either C:\Windows\System32 (32-bit) or C:\Windows\SysWOW64 (64-bit) If you don't see...
View ArticleRe: Public Identifier
Hi Danny. Were you able to resolve this, or did you have more questions?
View Articlearbortext assertion failed: key
When i save my document as XML, the application fails with an assertion failed:key .... type message. Any ideas why. It's just on this document.
View ArticleRe: Macro in Arbortext Editor with Styler
Dear Rafael, Thank you for your reply.Yes, maybe that's right. I will open the case for this matter with Technical Support. Kind regards,Tomomi
View ArticleRe: ISODraw requires internet connectivity
Rafael, Thank you for the information. Unfortunately, when attempting to access that document, an error is generated: ERROR: Document 38934 is not in customer viewable as it is an internal PTC...
View ArticleChange number in page footers
Hi,The setting of change bars in text is OK, but I do not know how to set change numbers (levels) in page footers.The change number is given in <change> element or 'level' attribute in various...
View ArticleRe: arbortext assertion failed: key
What version are you using?What types of changes did you make to the document?
View ArticleRe: ISODraw requires internet connectivity
Description:IsoDraw does not acquire locked license at startup if laptop is not connected to the networkIsoDraw locked license is correct because IsoDraw starts as expected when laptop is physically...
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