Great info Manar. Looks like this is covered in an article in our knowledge base:
https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS38934&source=tssearch
Try out that solution Lisa, and let us know if it works when off the network.
Great info Manar. Looks like this is covered in an article in our knowledge base:
https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS38934&source=tssearch
Try out that solution Lisa, and let us know if it works when off the network.