Re: ISODraw requires internet connectivity

Description:

IsoDraw does not acquire locked license at startup if laptop is not connected to the network
IsoDraw locked license is correct because IsoDraw starts as expected when laptop is physically connected to the network.
Startup is not successfull if laptop has been started while being disconnected from the network, whatever if WFI is enabled or not
If laptop is connected to the network at startup and then disconnected, isoDraw starts, whatever if WIFI is enabled or not
When issue occurs, error given is : "License request failed for feature IsoDraw"

Resolution:

Open Control Panel and access "Device manager"
Expand "Network adpaters"
Identify the ethernet network card (not the WIFI one)
you may have also another entry mentionning "xxx - Mistral Nomade NG Driver" (where xxx is the ethernet network card)
If a red cross is shown in front of the entries, this means that network card is disabled (due to the fact that no physical connection was present at station startup)
Right click on the ethernet card line and select "enable"
If you have also another line linked to this ethernet card, right click on this one as well and select "enable"
This will allow successfull IsoDraw startup, even when laptop is launched while being disconnected from the network
Launching of Arbortext Isodraw via Remote Desktop connections is not supported by PTC