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"Can not find or start IsoView Server. Error -16"

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I'm currently working a problem with the IsoView plugin installed within Airbus' ADOC program.  Even though I totally uninstalled and reinstalled ADOC, I'm still getting this error message whenver I attempt to view a tally sheet within the program:

 

"Can not find or start IsoView Server. Error -16".  ADOC then locks up, and I have to shut it down.

 

Can anyone give me some insight into the significance of "Error -16"?  ADOC is installed on Windows XP SP3 using Internet Explorer 8. 


Re: "Can not find or start IsoView Server. Error -16"

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Hi Rich,

 

What version of IsoView are you using? Here's a list of error codes from "Arbortext IsoView 7.2 Programmer's Reference" PDF guide (which can find it in attachment).

 

Error Codes Iso View.png

Re: "Can not find or start IsoView Server. Error -16"

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I'm using IsoView v7.0.607.

 

Thanks for the Programmer's Reference, Vladamir.  I didn't find a reference to Error code 16 or the more common Error code 50 listed there, but hopefully it will be helpful to others. 

 

But I was able to resolve the issue.  Thinking it might be a problem with permissions, I logged in as an administrator, and IsoView suddenly started working within ADOC.  So I logged into another account, and IsoView worked fine there.  I went back to the orginal, non-working account, and IsoView died. Hmmmm . . .

 

Corrective action:  I backed up all the data from my original user account, deleted the account and recreated it.  I then copied all the files from the Desktop folder backup into the new Desktop folder in and tested IsoView.  It worked fine at this point.

 

So I can't say what was causing the problem, but maybe this information will prevent someone else from having to spend 6-8 hours troubleshooting this problem in the future. 

 

Keep up the good work!

Re: "Can not find or start IsoView Server. Error -16"

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Some time ago SPR ("When Opening Isoview Files a Splash Screen with: "DISTRIBUTION PROHIBITED" and Error:" Can not find or start isoview server -16" occurs on systems with stand-alone Isoview 7.0 and Arbortext Editor 5.3 M030 installed.") has been created with this issue for Arbortext IsoView 7.0 M010. And it was stated that issue was resolved in Arbortext IsoView 7.0 M040 and 7.1 F000 release. SPR details: https://www.ptc.com/appserver/cs/view/spr.jsp?n=1431886

Re: Oasis table cellpadding

Re: How to add a filter on a data table in ACL Language

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Hi David,

You will need to test each row using ACL's if.

 

For example, here is some pseudo-code:

 

if ($cell1contents == "good") {

  showrow

  } # end of if

 

Also, if you can post your ACL, a more exact answer or suggestion might be possible.

 

Finally, if you haven't solved this or moved on already, is to join the Adepters mailing list where lots and lots of Arbortext users, admins, and developers hang out 24/7/365. Information on joining that list (as well as pointers to lots of other Arbortext resources) can be found here:

 

 

http://blog.single-sourcing.com/top-arbortext-resources

 

See also:

http://www.single-sourcing.com/company/social.html

 

Good luck!

Re: Write Recovery File Location

Re: Tag templates in custom application

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Hi Johanna,

 

Tag templates are inserted only when an author specifically selects them from within the Tag Template dialogs.

 

In order to automatically insert more than just an element, you will need to use an insert_tag or insert_tag_after callback function to customize Arbortext Editor's behavior.

 

Do you know about the Adepters mailing list? Lots and lots of Arbortext users, admins, and developers hang out 24/7/365. Information on joining that list (as well as pointers to lots of other Arbortext resources) can be found here:

 

http://blog.single-sourcing.com/top-arbortext-resources

 

See also:

http://www.single-sourcing.com/company/social.html

 

Good luck!


Re: Arbortext XUI Description Resize Within Container

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Hi,

Although I do a fair amount of XUI coding, I don't do anything with resizing, so I can't help directly.

 

Your best bet, if you haven't solved this or moved on already, is to join the Adepters mailing list where lots and lots of Arbortext users, admins, and developers hang out 24/7/365. Information on joining that list (as well as pointers to lots of other Arbortext resources) can be found here:

 

http://blog.single-sourcing.com/top-arbortext-resources

 

See also:

http://www.single-sourcing.com/company/social.html

 

Good luck!

CSDB for S1000D Dynamic Linking Question

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Fellow Forum Members,

The PTC suite of apps listed below has just been installed on my computer by my employer:

 

  • CSDB for S1000D (Control Station)
  • CSDB for S1000D (Task Station)
  • Publisher for S1000D
  • Provisioning Manager
  • Parts Catalog Manager
  • LSA Interface



My goal now is to  figure out if the following is possible. Let's say for example sake I have created the following two projects using the CSDB (Control Station) application:

 

  • PROJECT A contains data modules 1A, 2A, 3A, 4A and 5A
  • PROJECT B contains data modules 1B, 2B, 3B, 4B and 5B  (which has as a baseline PROJECT A, but all data modules 1B thru 5B contain addtional unique data that has been added).

 

I want to be able to dynmically link data module "1B" to data module "1A" (which resides in an entirely different project) so that when I make a change to data module 1A it automatically updates data module 1B as far as the basline data goes but the additional newly added data in 1B stays untouched. .

 

Not sure which of the following options is the correct way to go. Can this "dynamic link" I want to establish between the two data modules residing two different Projects best be done using an Alias or a RefDM or by using a Container?   Those are the 3 options I have researched but I would like this community to enlighten me as to which of the three options is the most solid option to go with for setting up the S1000D conditional logic workflow for a DoD Technical Publication Department that produces a lot of technical documentation on a yearly basis.  Any info will be greatly appreciated.  Thanks in advance.

Re: How to add a filter on a data table in ACL Language

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Hi Paul,

 

Thank you for your response.

David

Re: CSDB for S1000D Dynamic Linking Question

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Can anyone at PTC monitoring this Arbortext forum please respond to my question.  It will be much appreciated. Thanks.

Recognizing Customized DITA Tags in Arbortext Menus

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How can the "Modify Attributes - Link/Xref" dialog be configured to recognize custom tags in my content?

 

Background:

 

I'm using a Design Science DITA DTD that includes <equation> tags as a customization.  If I want to insert an xref/href to an equation tag, the process is very painful.  The default "Modify Attributes - Link/Xref" dialog does not seem to "see" these custom tags, even when Type="Any" and Show="AllElement"|"All Elements with IDs" (see example image).

 

As such, writers have manually type the entire relative DITA link path, with all of the correct associated IDs.  This process is Bonkers!

 

I believe that all of my paths are set to point Arbortext to the correct DTDs, and I assumed that arbortext functionality should conform to the DTD, but that doesn't appear to be the case here.  What am I missing?

Change tracking markup should be cleaned up after last "accept"

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Hi, all. Did you know that the Arbortext change tracking namespace declaration in DITA topics breaks the build in the DITA Open Toolkit? Here’s the issue:

 

Even after all changes in a file are accepted or rejected, Arbortext leaves a change tracking namespace declaration and an <info> element in the file, like so:

 

<task id="InsertingAVaribleList-CC4AB62F" xml:lang="en" xmlns:atict="http://www.arbortext.com/namespace/atict">

 

<atict:info

tracking="off" ref="0" print="" color=""/><atict:user user="mcevallo"

fullname="mcevallo" color="#8000FF"/><atict:user user="sfogel"

fullname="Steve Fogel" color="#D06000"/>

 

The DITA OT complains about the xmlns:atict attribute of the task element and excludes the file from the build.

 

We at Oracle view this as a bug and suggest that all this code be removed after the last change is accepted or rejected. We’re perfectly happy to accept that the DITA OT build might break if there is actual change tracking markup in the body of the file. But once all that markup is gone, so should be the above code.

 

Thanks!

 

Steve Fogel

Information Architect

Oracle Database Information Development

Re: Recognizing Customized DITA Tags in Arbortext Menus

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Hi Richard,

I'm not a DITA guy, nor have I run into the particular Modify Attributes wrinkle you've described outside of DITA.

 

Your best bet, if you haven't solved this or moved on already, is to join the Adepters mailing list where lots and lots of Arbortext users, admins, and developers hang out 24/7/365. Information on joining that list (as well as pointers to lots of other Arbortext resources) can be found here:

 

http://blog.single-sourcing.com/top-arbortext-resources

 

See also:

http://www.single-sourcing.com/company/social.html

 

Good luck!


Macros that do things - even when told not to!

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There are two problems I've come across with Isodraw macros that I'm hoping someone can help with.

 

1. I have several macros that repeat - where you select items on an illustration one after the other and the macro makes a change each time.

 

The problem on all these macros is that after about the 5th time you select an item (within a while loop), it insists on refreshing the screen every time you select something.

 

2. Some macros I have specifically put "select none" at the end but it still leaves lines selected when the macro is finished.

 

3. I have another macro where you select 2 beziers on the illustration and the macro insists on changing the pens of these beziers. The first one becomes medium, the 2nd one becomes thin - though nothing in the macro changes the pens.

 

Has anyone else come across this behaviour in their macros and did you find a way round them?

Re: Macros that do things - even when told not to!

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In regards to #1 is that I've seen this and actually have a macro that's been running fine for about 4-5 years and is now experiencing this (we just upgraded to 7.3, F00). No solution yet though. What happens with mine is that after the roughly fifth click the screen refreshes and the pointer changes to a 'processing' icon and does not let go.

 

In regards to two, I've found that sometimes double-stacking select nones on each other works (use two).

 

For three, you're likely going to need to post the macro for much troubleshooting. Might be simple but without seeing the steps it's just a wild guess.

Re: Macros that do things - even when told not to!

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Thanks for your help Trevor

 

1. We're still using 7.0 and it's always done this - we don't get the 'processing' icon up though, just the screen refreshes. It's an annoying habit of Isodraw this, and though it doesn't stop the macro working, it makes it uncomfortable for the illustrator to use.

 

2. Unfortunately , repeating 'select none' doesn't work in this macro - wierd why Isodraw ignores commands isn't it?

 

3. I'll have to try to cut down this macro to illustrate the problem - it's unfinished and rather long winded at the moment.

Re: Macros that do things - even when told not to!

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#2, hasn't always worked but generally has just been something we've lived with. The other thing I might try, haven't myself though, is to do a final select based on something you'd never find. Perhaps a select if based on a funky ID or something similar. Should result in nothing being selected.

 

#3, be careful on cutting back too far. I've done that myself and have accidentally removed the cause the problem in the process.

Re: Macros that do things - even when told not to!

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2. I'll try that, thanks

 

3. Yes, I'll be careful - though I guess it would narrow down where the problem is!

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